"The young engineer who called yesterday to install the new electric control board is worth his weight in gold. Polite, friendly, epitome of diplomacy & good at his job. All is well & I suggest you hold onto this young man. Perfect one to send to deal with difficult customers. I am well satisfied & all is well."
Mary, Piccotts End
“Thank you for arranging the engineers this morning.
Both really good guys.
Once again thank you for the great service.”
Carl, from Harpenden
“We have been dealing with Cougar Pumps for a number of years on a number of projects and have received excellent support. We would recommend them without hesitation for new pump supply, technical support and for reconditioning/ servicing existing pumps.”
“Good afternoon, many thanks for taking my order and processing it so efficiently, very much appreciated.”
“ Cougar recently helped a ‘London city’ customer identify the pump from a disfigured plate. Two replacements were ordered and were fitted on the existing guiderails promptly. Another satisfied customer.”
“ When a manufacturer was unfortunately unable to quote for an end-user because of their policy of supplying to Yemen, our Client wasn’t able to source a direct replacement from the original manufacturer, via any distributor, for their existing equipment. We were able to provide their unique specifications by moving to an alternative manufacturer. The replacement did the same job with a perfect fit for their space.”